Returns & Exchanges Policy

At The Square Gift Co., we want you to love every gift you give or receive; if you are not completely satisfied, you can return your items within 30 days of purchase. Please ensure all items are in their original packaging and unused condition to qualify for a full refund.

Return Process

• 1.
  Initiate Your Return

  Visit our online portal with your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Items

  Securely place the items in their original gift box and shipping carton, ensuring all protective materials are included.

• 3.
  Attach Shipping Label

  Print the prepaid return shipping label provided via email and affix it clearly to the outside of your package.

• 4.
  Receive Your Refund

  Once our team inspects the returned gift, we will process your refund to the original payment method within 5-7 business days.