Frequently Asked Questions

Everything you need to know about shopping with The Square Gift Co.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days within the continental US. Processing times for curated gift boxes may take an additional 1-2 business days prior to dispatch.

Can I include a personalized message with my gift?

Absolutely. Every order includes a complimentary gift card option. You can enter your personalized message at the checkout screen, and we will hand-write or print it for a special touch.

What is your return policy?

We want you to love your purchase. If you are not satisfied, we accept returns on non-perishable items within 30 days of delivery. Items must be in their original packaging and unused condition.

Do you offer international shipping?

Currently, we ship to the United States and Canada. We are working on expanding our logistics to support more international destinations in the near future.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options including PayPal, Apple Pay, and Google Pay.

How can I track my package?

Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your delivery progress in real-time.